Welcome to the Send Certified Mail website (the “Site”), operated by Certified Mail Envelopes, Inc., a Florida corporation. By accessing or using the Site, you agree to comply with the following Terms of Use and Privacy Policy (collectively, the “Agreement”). These terms govern your use of the Site and services provided by Certified Mail Envelopes, Inc. (referred to as “Send Certified Mail,” “Certified Mail Labels,” or “Certified Mail Envelopes” interchangeably). If you establish an account, complete a transaction, or otherwise interact with this Site, you accept and agree to be bound by this Agreement on behalf of yourself and any entity you represent. By electronically accepting this Agreement, you consent to its legal enforceability, equivalent to a physically signed document.
Additionally, while using Send Certified Mail services, you agree to abide by applicable guidelines, rules, and regulations of the United States Postal Service (USPS) and the Postal Inspection Service. These regulations are incorporated by reference into this Agreement.
DESCRIPTION OF SERVICES
Send Certified Mail provides an efficient, user-friendly service for mailing documents. Users can upload PDF files to be printed, addressed, and mailed with USPS postage. The service includes delivery to the USPS, proof of mailing, tracking, and final delivery confirmation. Supported mailing services include:
• First-Class Mail
• Certified Mail
• Priority Mail
• Priority Express Mail
Our platform enables users to send mail without visiting the Post Office.
PRIVACY POLICY
Your privacy is a priority. Our Privacy Policy outlines how we collect, use, and protect your information. By using the Site, you consent to the practices described in our Privacy Policy. Please review the policy to understand your rights and how we handle your personal data.
ELECTRONIC COMMUNICATIONS
By interacting with the Site, you consent to receive communications electronically. We may communicate via email or by posting notices on the Site. Updates to this Agreement may be made without prior notice and will take effect upon posting. Continued use of the Site indicates acceptance of any changes.
USER ELIGIBILITY
The Site is available only to individuals 18 years or older who can form legally binding agreements. If you do not meet these qualifications, you are not permitted to use the Site. We reserve the right to refuse service to any user at any time.
LICENSE AND SITE ACCESS
We grant you a limited, non-exclusive, non-transferable, and revocable license to access and use the Site to create, print, and mail materials by this Agreement. All rights not explicitly granted herein are reserved.
PROPRIETARY RIGHTS
All intellectual property associated with the Site, including but not limited to designs, trademarks, and software, are protected by law and owned by Send Certified Mail or its licensors. You may not reproduce, modify, distribute, or create derivative works without explicit permission.
USE OF SITE
Send Certified Mail will not disclose your postal or electronic communications to third parties except as necessary to operate the service or as required by law.
ADDRESS INFORMATION
Your mailing data and documents are considered private. They will be used solely to process your mailings. Data is securely stored for the duration specified in our Terms of Service and then purged.
USER CONTENT
You retain responsibility for all content you upload or create using the Site. By using our services, you warrant that you own or have the necessary rights to the content. Send Certified Mail assumes no liability for the content of mailed materials.
PAYMENT TERMS
Payment is required for all services and may be made via approved methods, including credit cards, eChecks, and ACH transfers. Prepaid service credits may be purchased but are non-refundable. Send Certified Mail does not guarantee delivery, as mail handling is subject to USPS performance.
REFUND POLICY
Refunds are not provided for any items mailed. Our company is not responsible for lost or delayed mail; this is out of our control as the U.S. Postal Service provides the service. By completing transactions, you agree to these terms.
COMPLIANCE WITH LAWS
You agree to comply with all applicable federal, state, and local laws. When sending international mail, you must adhere to the laws of the destination country.
INDEMNIFICATION
You agree to indemnify and hold harmless the site, its affiliates, and their employees from any claims or damages resulting from your use of the Site, including legal fees.
TERMINATION
We may terminate or suspend your access to the Site without notice for any reason, including violation of this Agreement.
DISCLAIMER OF WARRANTIES
The Site is provided “as is” without warranties of any kind. Send Certified Mail does not guarantee uninterrupted service, accuracy, or delivery by USPS. Use the Site at your own risk.